PRIVACY POLICY

This policy covers how Story Pocket Theatre will use personal information that is collected when you sign up to receive our news.

We are committed to protecting and respecting your privacy. We aim to be clear when we collect your data and not do anything you wouldn't reasonably expect.

We use your name and email to keep you informed of our events, operations and activities. We keep your information securely with MailChimp in accordance with the requirements of the Data Protection Act 1998 ('The Act') and the General Data Protection Regulation (GDPR) (EU) 2016/679, and do not share your information with anyone else unless legally required to do so. You can ask us to stop contacting you at any time at info@storypockettheatre.co.uk or by clicking the unsubscribe button at the bottom of any of our emails.

We will follow procedures that aim to ensure that any staff members or service providers who have access to any personal data (including paper-based and computer records) held by or on behalf of Story Pocket Theatre are fully aware of and abide by their duties and responsibilities under current legislation.

All personal information (including paper-based or computer records) will be handled in accordance with current legislation as detailed above, and Story Pocket Theatre has procedures and safeguards in place to ensure this. We will only keep your information for as long as we need to for legal and legitimate business purposes, or for as long as you require our services.

When you provide us with personal data you consent to the collection and use of this information for the purposes of keeping in touch with the company through our newsletter. We are legally obliged by GDPR to ensure that we have your consent to use this information and only use it for the purpose for which it was requested, and to ensure that it is kept securely.

We may also receive information about you from third parties that we work with, where you have consented to them sending us your information.

FINANCIAL INFORMATION

When purchasing from our website or shop you will be redirected to a secure online payment page, hosted by Shopify and Paypal and the information you give such as your credit card number and contact information is provided to them so that the transaction can take place. In these instances, we do not receive or retain your credit or debit card details.

SOCIAL MEDIA

We use social media to broadcast messages and updates about events and news. On occasion we may reply to comments or questions you make to us on social media platforms. You may also see adverts from us on social media that are tailored to your interests.

Depending on your settings and the privacy policies used by social media and messaging services like Facebook, LinkedIn or Twitter, we may receive non-personally identifying demographic or analytical information from these services that enables us to better understand the reach and effectiveness of our advertising.

SHARING PERSONAL INFORMATION

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose information about you:

(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and Except as provided in this privacy policy, we will not provide your information to any third parties.

VERIFICATION, CHANGES & ACCESS TO YOUR DETAILS

If, at any time, you want to verify, update or amend your personal data or preferences please contact us by email at info@storypockettheatre.co.uk, by phone on +44 (0)1483 779284

If you no longer wish Story Pocket Theatre to keep or use your personal information you can contact us (as above) at any time.

Verification, updating, amendment or removal of personal data will take place within 28 days of receipt of your request.

The new GDPR give you the right to access information held about you. Your right of access can be exercised in accordance with the regulations. Please email info@storypockettheatre.co.uk for more information.

We will ensure that all personal information supplied is held securely, in accordance with The Act. The data controller is Alison Beattie, Producer of Story Pocket Theatre Our website, www.storypockettheatre.co.uk

The Story Pocket website does not store or capture any personal information when someone visits it and is not registered. The system will log your IP address along with other information provided by your browser. This may include the name and version of the browser you are using, your operating system and any website address that referred you to the Story Pocket website. This information will only be used for producing anonymous website statistics and will be used to help us with the delivery of the services on the website.

However, the system will record personal information if you:
• Provide information by filling in a form on our site
• Subscribe, register or apply for services that require personal information to be given
• Report a fault and give your contact details for us to respond
• Complete surveys that we use for research purposes

COOKIES

When you visit the Story Pocket website pages, a small text file called a 'cookie' is downloaded onto your computer. This is called a session cookie. This will only remain on your computer until you close your browser. This cookie is not used to identify you personally in any way. We will use this type of cookie to collect aggregated website statistics that allow us to understand how visitors use the site. All of the information collected will be anonymous and only used to help us improve the website and to report on usage.

A persistent cookie will be downloaded when you first visit the site. These remain in your browser's cookie store between sessions. This type of cookie will allow us to identify repeat visitors to the site. Persistent cookies are also used to allow registered users to use the site without logging in on every visit.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

Any information that is collected by Story Pocket Theatre from this website will only be used for monitoring purposes unless you have given us consent for your information to be used e.g. Providing us with your email address so we can contact you. We may, from time to time, send you relevant information about Story Pocket and its work, although there will be an option for you to opt out at any time.

NOTIFICATION OF CHANGES

If Story Pocket changes its Privacy Policy, it will post such changes under this section of the website entitled 'Privacy Policy'. It will be your responsibility to read the latest privacy policy.

CONTACT

Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to us by contacting us by email at info@storypockettheatre.co.uk, by phone on +44 (0)1483 779284